Engajamento popular mediado pelo uso de aplicativos no processo de governança no Estado de Pernambuco

Abstract

This article presents the results of a comparative analysis of the use of the Colab application in three cities in the state of Pernambuco. It addresses the paradigm shift in the concept of governance linked to the concept of sustainable cities. The study aimed to analyze civil society engagement with the Colab application in three cities in the state of Pernambuco. The method chosen was exploratory research with a quantitative approach, where applications were downloaded with a focus on governance, with Colab being chosen because it is the application with the greatest partnership between municipal administrations. The results show that the level of engagement of society is quite shy, with Recife being the city with the most participants, as it has a membership term, thus carrying out a more consistent advertising campaign and for having more people digitally included. Male users were more present in the accesses and the main problems reported in relation to the life of the cities investigated were: irregular parking, holes in the roads, rubble on the sidewalk, point of recurrent traffic violation, urban cleaning, irregular garbage disposal. and crowding of people.